We Welcome Your Feedback
As a small, growing company, we welcome your ideas, suggestions and comments regarding any and all aspects of Boston Duck Tours. If you’ve already taken a tour, please take a moment to fill out the following form. To view some of the responses of other customers, click on View Guest Comments.

1. Which departure location did you visit?
Prudential Center Museum of Science New England Aquarium

2. How did you hear about Boston Duck Tours? (Check all that apply.)
Word of mouth
Saw DUCKS on road
Television
Hotel staff
Saw DUCKS at Prudential Center
Saw DUCKS at Museum of Science
Saw DUCKS at New England Aquarium
Hotel literature
Newspaper or magazine
Saw online
Other

3. If you purchased your tickets at our ticket booth, when did you purchase them?
1 day in advance 2 days in advance 3-5 days in advance
Group Reservation N/A

4. How would you rate the service you received at the ticket booth?
Excellent Good Average Poor N/A

5. If you purchased your tickets on the day of the tour, how long was the wait between your ticket purchase and getting on the DUCK?
0 to 1 hour 1 to 2 hours 2 to 3 hours Over 3 hours N/A

6. When you purchased your tickets from our ticket booth, were you offered any of the following? (Check all that apply.)
SkyWalk Observatory Museum of Science Exhibit Hall Tickets New England Aquarium Tickets

7. If you purchased your tickets over the internet, when did you purchase them?
Same day 1 day in advance 2 days in advance
3-5 days in advance N/A

8. If you purchased your tickets over the internet, how would you rate our online ticketing system?
Excellent Good Average
Poor N/A

9. Did you purchase any Boston Duck Tour merchandise?
Yes No

10. How would you rate the service you received at the Duck Stop?
Excellent Good Average Poor

11. Was your visit to Massachusetts based on your desire to take a Boston Duck Tour?
Yes No

12. Was your visit to Boston based on your desire to take a Boston Duck Tour?
Yes No

13. If your tour left from the Prudential Center, was your visit to the Prudential Center based on your desire to take a Boston Duck Tour?
Yes No N/A

14. If your tour left from the Museum of Science, was your visit to the Museum of Science based on your desire to take a Boston Duck Tour?
Yes No N/A

15. If your tour left from the New England Aquarium, was your visit to the New England Aquarium based on your desire to take a Boston Duck Tour?
Yes No N/A

16. How would you rate the following aspects of the tour?
16a. Cleanliness of DUCK
Excellent Good Average Poor
16b. Knowledge of ConDUCKtor
Excellent Good Average Poor
16c. Friendliness of ConDUCKtor
Excellent Good Average Poor
16d. Comfort of DUCK
Excellent Good Average Poor
16e. Tour route
Excellent Good Average Poor
16f. Overall tour experience
Excellent Good Average Poor

17. If you left from the Prudential Center, did you buy anything at the shops, carts, restaurants or food court at the Prudential Center?
Yes No N/A

18. If you left from the Museum of Science, did you visit the Museum of Science Exhibit halls, Omni Theatre, gift shop or food court?
Yes No N/A

19. Did you find Boston Duck Tours? Guidebook "The Quack" useful?
Yes No

20. If your tour left from the Prudential Center, how long was your visit to the Prudential Center not including the Boston Duck Tour?
1 to 2 hours 2 to 3 hours 3 to 5 hours 5 hours or more N/A

21. If your tour left from the Museum of Science, how long was your visit to Museum of Science not including the Boston Duck Tour?
1 to 2 hours 2 to 3 hours 3 to 5 hours 5 hours or more N/A

22. If your tour left from the New England Aquarium, how long was your visit to New England Aquarium not including the Boston Duck Tour?
1 to 2 hours 2 to 3 hours 3 to 5 hours 5 hours or more N/A

23. Did you find the "Gratuities Appreciated for a Job Well Done" sign?
Appropriate Inappropriate

24. Was this your first time riding with Boston Duck Tours?
Yes No If no, how many prior visits?

25. Add your own comments in the space below!

26. Your name


27. Your email address


28. Where are you from?


29. Who was your ConDUCKtor?


30. What is your annual household income?