We Welcome Your Feedback
As a small, growing company, we welcome your ideas, suggestions and comments regarding any and all aspects of Boston Duck Tours. If you’ve already taken a tour, please take a moment to fill out the following form. To view some of the responses of other customers, click on View Guest Comments.

1. Which departure location did you visit?
Prudential Center Museum of Science

2. How did you hear about Boston Duck Tours? (Check all that apply.)
Word of mouth
Saw DUCKS on road
Television
Hotel staff
Saw DUCKS at Prudential Center
Saw DUCKS at Museum of Science
Hotel literature
Newspaper or magazine
Saw online
Other

3. If you purchased your tickets at our ticket booth, when did you purchase them?
1 day in advance 2 days in advance 3-5 days in advance
Group Reservation N/A

4. If you purchased your tickets at our ticket booth, how long was your wait to purchase your tickets?
0 to 15 minutes 16 to 30 minutes 31 to 60 minutes
Over 1 hour N/A

5. How would you rate the service you received at the ticket booth?
Excellent Good Average Poor N/A

6. If you purchased your tickets on the day of the tour, how long was the wait between your ticket purchase and getting on the DUCK?
0 to 1 hour 1 to 2 hours 2 to 3 hours Over 3 hours N/A

7. When you purchased your tickets from our ticket booth, were you offered any of the following? (Check all that apply.)
SkyWalk Observatory Museum of Science Exhibit Hall Tickets Explorer Card

8. If you purchased your tickets over the internet, when did you purchase them?
Same day 1 day in advance 2 days in advance
3-5 days in advance N/A

9. If you purchased your tickets over the internet, how would you rate our online ticketing system?
Excellent Good Average
Poor N/A

10. Did you purchase any Boston Duck Tour merchandise?
Yes No

11. How would you rate the service you received at the Duck Stop?
Excellent Good Average Poor

12. What did you do during your wait? (Check all that apply.)
Sat outside Walked outside Visited the Skywalk
Shopped at the Prudential Center Ate at the Prudential Center
Visited the Museum of Science Exhibits Visited the Omni Theatre
Shopped at the Museum of Science store Shopped elsewhere
Ate elsewhere Other

13. Was your visit to Massachusetts based on your desire to take a Boston Duck Tour?
Yes No

14. Was your visit to Boston based on your desire to take a Boston Duck Tour?
Yes No

15. If your tour left from the Prudential Center, was your visit to the Prudential Center based on your desire to take a Boston Duck Tour?
Yes No N/A

16. If your tour left from the Museum of Science, was your visit to the Museum of Science based on your desire to take a Boston Duck Tour?
Yes No N/A

17. How would you rate the following aspects of the tour?
17a. Cleanliness of DUCK
Excellent Good Average Poor
17b. Knowledge of ConDUCKtor
Excellent Good Average Poor
17c. Friendliness of ConDUCKtor
Excellent Good Average Poor
17d. Comfort of DUCK
Excellent Good Average Poor
17e. Tour route
Excellent Good Average Poor
17f. Overall tour experience
Excellent Good Average Poor

18. If you left from the Prudential Center, did you buy anything at the shops, carts, restaurants or food court at the Prudential Center?
Yes No N/A

19. If you left from the Museum of Science, did you visit the Museum of Science Exhibit halls, Omni Theatre, gift shop or food court?
Yes No N/A

20. Did you find Boston Duck Tours? Guidebook "The Quack" useful?
Yes No

21. If your tour left from the Prudential Center, how long was your visit to the Prudential Center not including the Boston Duck Tour?
1 to 2 hours 2 to 3 hours 3 to 5 hours 5 hours or more N/A

22. If your tour left from the Museum of Science, how long was your visit to Museum of Science not including the Boston Duck Tour?
1 to 2 hours 2 to 3 hours 3 to 5 hours 5 hours or more N/A

23. Did you find the "Gratuities Appreciated for a Job Well Done" sign?
Appropriate Inappropriate

24. Was this your first time riding with Boston Duck Tours?
Yes No If no, how many prior visits?

25. Add your own comments in the space below!

26. Your name


27. Your email address


28. Where are you from?


29. Who was your ConDUCKtor?


30. What is your annual household income?