If Internet tickets are sold out for a particular day, does that mean you're completely sold out for that day?
No. We release only a portion of our tickets on the Internet for advance sales. Same day tickets are always available for sale at our ticket booths. Prudential
Center and Museum of Science Ticket booths open at 8:30 a.m. The Faneuil Hall ticket
booth location opens at 9a.m.
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What can you purchase through your website?
Besides Boston Duck Tours tickets, you have the option of purchasing
tickets for the Museum of Science and the Skywalk Observatory and many
of our restaurant and attraction partners through our Online Ticketing
System and "Add-on-Adventures" program. You may also purchase Boston
Duck Tours' merchandise.
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What is available at the Prudential Center, how do you get there, and where do you park?
www.prudentialcenter.com
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What is available at the Museum of Science, how do you get there, and where do you park?
www.mos.org
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How long does the tour last?
The tour lasts approximately 80 minutes.
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Are the Ducks wheelchair accessible?
Absolutely! Each Duck in our fleet
is equipped to have up to two
wheelchairs strapped onto the
back deck. Wheelchairs are boarded
first along with one guest in
your party. Other guests in your
party will board in the order
in which they arrived and where
they are in the line. Guests
also have the option of transferring
into one of our seats. We will
gladly set up the wheelchair
lift to assist those guests who
are not in a wheelchair, but
are unable to climb stairs. Please
notify a Guest Service Representative
when purchasing tickets if you
need these services, or if you
purchased your tickets via the
Internet, please call our offices
at (617)450-0068.
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Can you get on and off the Duck?
No. The tour is a full 80 minutes without stops along the route.
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Do you offer refunds?
All tickets are sold based on availability for specific departure time and location, are non-refundable and may not be exchanged. If Mother Nature precludes us from offering the water portion of our tour, half the ticket price will be refunded upon request.
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Is it appropriate to give ConDUCKtors a gratuity?
Gratuities are certainly appreciated for a job well done at the discretion of the guest. All groups of 20 or more and private Duck charters will include an automatic 10% gratuity which can be returned to the group if the tour is unsatisfactory. All student groups of 20 or more will have a 5% gratuity added to their tour.
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Can you request a certain ConDUCKtor or Duck?
Unfortunately due to scheduling challenges, it is not possible for individuals to request a particular ConDUCKtor or Duck. Groups may be able to request a specific ConDUCKtor with enough advanced notice. You would need to give at least 1 month notice.
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Do you get wet on the tour?
While we do splash into the Charles River, you will not get wet. You may, however, get a light spray on the River depending upon the direction and strength
of the wind.
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Where do we pick up our tickets if purchased on the website?
You can use your printed Internet confirmation as your ticket and go directly to our Duck Stop boarding area. If you're not able to print the confirmation, you should still go directly
to the Duck Stop and a Guest Service Representative will tell you where to sit for boarding.
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How long are we on the water?
The water portion is approximately 20 minutes of the 80-minute tour.
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Can we bring liquor on board?
No, insurance regulations do not allow alcohol on board the Duck. Boston Duck Tours reserves the right to refuse boarding of or terminate the tour for any guest that appears to be intoxicated.
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How do you get the back outside seats?
Seating is first come, first served, so we suggest you show up at least 30 minutes prior to the tour to get your desired seats. Please keep in mind that 9 of our 24 vehicles do not have an outside seating section, so if you happen to get that DUCK, everyone will be seated undercover.
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Do you need a seat for my baby?
Yes, you are required to get a ticket for any child under 3. The discounted price is $5.00.
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Are pets allowed on the Duck?
Only service animals are permitted on the tour.
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What should you wear? Are the Ducks heated?
Although the Ducks are heated and may be enclosed, you should dress appropriately for the weather on the day of the tour. It is often breezy on the Charles River.
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Do you let guests drive on the Charles River?
It is up to the ConDUCKtor to determine if he/she will allow guests to steer the Duck on the Charles River.
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When is the last tour?
The last tour leaves approximately one hour before sunset each day.
| Dates of Operation | Last Tour of the Day |
| March 24th through March 29th | 5:00 PM |
| March 30th through June 13th | 6:00 PM |
| June 14th through August 3rd | 7:00 PM |
| August 4th through September 14th | 6:00 PM |
| September 15th through October 19th | 5:00 PM |
| October 20th through November 2nd | 4:30 PM |
| November 3rd through November 30th | 3:00 PM |
| December (Weekends Only) | 3:00 PM |